Terms of Use
Last updated:
[LEGAL REVIEW REQUIRED] Text inherited from the clinic's policy currently in force, with the cookie and data-sharing sections updated to cover the tools used by the new site. Confirm with legal counsel before publishing.
By accessing and using the site idforalclinic.com.br, you declare that you have read, understood and agree to the terms and conditions set out below. This site is owned and operated by IDF Oral Clinic LTDA, registered under CNPJ (the Brazilian company tax ID) no. 37.057.793/0001-95, with its registered office at Av. Brigadeiro Luís Antônio, 4524, Jardim Paulista, São Paulo/SP.
1. Purpose
These Terms of Use govern access to and use of the site idforalclinic.com.br, as well as of the digital communication services made available by IDF Oral Clinic, including service via WhatsApp Business.
2. Information on the site
The content presented on this site is purely informative and concerns the dental services offered by IDF Oral Clinic. The information contained here:
- Does not replace an in-person professional consultation, a diagnosis or dental treatment
- Does not constitute individualized medical or dental advice
- May be updated at any time without prior notice
- Is protected by intellectual property rights
Treatment results shown on the site are illustrative and may vary according to the individual characteristics of each patient.
3. Intellectual property
All the content on this site — including, but not limited to, texts, images, photographs, logos, trademarks, videos, layout, graphic design and source code — is the exclusive property of IDF Oral Clinic LTDA or is licensed for its use, and is protected by Brazilian intellectual property law (Law 9.610/1998, on copyright, and Law 9.279/1996, on industrial property).
Without prior written authorization from IDF Oral Clinic, it is expressly prohibited to:
- Reproduce, copy or redistribute any content from the site
- Use images of clinical cases or testimonials for any purpose
- Modify, adapt or create derivative works from the content of the site
- Use the content for commercial or advertising purposes
4. Booking and appointments
Bookings made through the site, WhatsApp or other contact channels are subject to the clinic's schedule availability. Confirmation of the booking will be sent through our official service channels.
Failure to attend a scheduled appointment without at least 24 hours' notice may be subject to the clinic's cancellation policy, as informed at the time of booking.
5. Communication via WhatsApp Business
When you request an appointment, make a booking or provide your phone number through this site or through our communication channels, you:
- Authorize IDF Oral Clinic to contact you via WhatsApp Business for the purposes of booking, treatment follow-up and sending institutional information
- Acknowledge that messages sent through the WhatsApp Business API are managed by the clinic and may include automatic appointment reminders
- May ask us to stop sending messages at any time by sending "PARAR" (Portuguese for "stop") to our WhatsApp
IDF Oral Clinic undertakes to use WhatsApp exclusively for communications related to its dental services, respecting your privacy and the guidelines of the Meta platform.
6. User responsibilities
When using this site and our communication channels, the user undertakes to:
- Provide truthful, complete and up-to-date information
- Use the site and the service channels in an ethical, lawful and respectful manner
- Not reproduce, distribute or use content from the site without authorization
- Not use the site for any unlawful purpose or for any purpose that may cause harm to IDF Oral Clinic or to third parties
- Not attempt to access restricted areas of the site or of its systems
7. Limitation of liability
IDF Oral Clinic:
- Is not liable for direct or indirect damages arising from improper use of the site or of the information it contains
- Does not guarantee uninterrupted availability of the site, and temporary interruptions may occur for maintenance
- Is not liable for the content of third-party sites reached through links made available on this site
- Is not liable for communication failures arising from technical problems on the internet network or on the WhatsApp platform
8. Privacy and data protection
The processing of personal data carried out by IDF Oral Clinic is described in our Privacy Policy, available at idforalclinic.com.br/en/politica-de-privacidade, which forms an integral part of these Terms of Use.
9. Changes to the Terms of Use
IDF Oral Clinic reserves the right to change these Terms at any time, without prior notice. The changes take effect immediately upon publication on this page.
Continued use of the site after changes are published constitutes acceptance of the new terms.
10. Governing law and jurisdiction
These Terms are governed by and construed in accordance with the laws of the Federative Republic of Brazil.
The courts of the Judicial District of São Paulo, are elected as competent to settle any matters arising from these terms, with express waiver of any other, however privileged it may be.
11. Contact
If you have any questions about these Terms of Use:
- IDF Oral Clinic LTDA — CNPJ 37.057.793/0001-95
- Email: juridico@constanzo.com.br
- Phone: (11) 91488-3110
- Service address: Av. Brigadeiro Luís Antônio, 4524, Jardim Paulista, São Paulo/SP